Education and Qualifications

Education

Master of Politics and Communications of FH-Campus Vienna - Digitalisierung, Politik und Kommunikation
Degree of Economic and Information Science of University of Vienna - Wirtschaftsinformatik
Certified Sen. Project Manager, IPMA
Certified Information Systems Auditor, ISACA
Associated Business Process Mgr., Brigham Young University
Systemic Coach, Elfriede Konas

Business Qualification

Handy-Signatur Registration Officer
Financial Services Project Experience with Card Mgmt. Focus
Public Sector Service with eGovernment Focus

Technical Qualification

IT System Architecture Conceptual and Architecture Experience
IT Operation Management and Outsourcing Experience
HTML and PL/SQL Software Development

Languages

German (Native)
English (Fluent)
Italian (Fair)

Professional experiences - Career History

Since 9/2016: Parlamentsdirektion

since 2024Department for Operational ICT, Head of Department
2016 - 2023: Department for Operational ICT, Head of Application Services Team and Deputy Head of Department

10/1998 - 9/2016: Unisys Austria

Migration of the portal infrastructure and accessibility improvement projects in the Austrian Parliament.
Project management for the operation and maintenance of the cross plattform interface for the treasury of Erste Bank.
Project Management and conceptual work for System modeling and documentation of the IT systems (Portal CMS and document workflow) of the Austrian Parliament. Development of automated document generation with XML, HTML and PDF technology.
Consulting engagement in the international acquisition of an Austrian Card Operation Centre.
Project Management and guidance for card strategy definition project of Erste Bank and Austrian Savings Banks group.
Project portfolio and account management as leader of client team for Erste Bank group project network.
Project management in the ITIL process consulting project Total Quality Management in service delivery of SAP SEM for Spardat
Leadership within solution development, starting as Program Manager for eServices, since 2002 responsible as head of Architecture Competence Centers for all programs of Unisys Austria.
Project management in the project "Operational Readiness for Netbanking - Phase 2" for Spardat and IT-Austria
Project management and conceptual work for an outsourcing project for Mobilkom Austria in the field of A1.net Internet Service Providing.
Leading of the "eServices" Team - Consultants and Project Manager specialized on IT-Infrastructure and managed services, especially System and Service Level Management. Resource Management and people development, starting with a team of 13 and growing up to 43 people.
Project management for "Single Point of Operation" - a Host -Management and monitoring project for IT-Austria
Project management and conceptual work for a Windows NT migration, rollout and managed service project for Volkskreditbank AG.

08/1996 - 09/1998: LCI InterConnect

IT- and Business Consulting
Analysis of business processes and requirement definitions and management of software development projects in the area of (car) fleet management.
Sales Consultant in the area of "Videoconferencing" and "Internet Business Solutions"
Certificates as Microsoft Certified Professional (MCP)

06/1995 - 07/1996: S&S (Olivetti Service Austria)

Sales for Desktop Management Services
Sales Consultant in the area of "Field- and Desktop-Mgmt. Service" and "Network and Intelligent Building Solutions"

03/1989 - 05/1995: Berger Concepts GmbH

Database design, project management and IT Consulting
Analysis of business processes, design of concepts and requirement definitions, database design and management of software development projects in the area of ERP and field service management and helpdesk.
IT consulting and support
Certificates as Novell Certified Network Engineer

08/1997 - 02/1989: Spardat, Sparkassenverlag

Database design and project management
Software development project in the area of service management